Cancellation policy && Cancellation Form

A. Cancellation Policy

Introduction

Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity:

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

To exercise your right of withdrawal, you must inform us (Kevin Dürr, Gutenzeller Straße 42, 88477 Schwendi, Germany, Email: service@hard-nights.comYou must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You may use the attached model withdrawal form, but this is not obligatory.

To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.

Consequences of the revocation

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

General information

1) Please avoid damaging or soiling the goods. Please return the goods to us in their original packaging, including all accessories and packaging materials. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage by using suitable packaging.
2) Please do not return the goods to us freight collect.
3) Please note that the aforementioned points 1-2 are not prerequisites for the effective exercise of the right of withdrawal.

B.Cancellation form

Sample cancellation form

(If you wish to cancel the contract, please fill out this form and return it to us)

- To Fulfillment Center, Adlerstraße 32, 45307, Essen

- I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/for the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only if this contract is registered on paper)

- Date

(*) Delete as appropriate

Return policy (USA only)

At Hard Nights We offer unique techno and rave clothing for our global community. Please read our return policy carefully before ordering to get the most out of your purchase!

1. Returns accepted if you are not satisfied or if there are size issuesWe want you to love your Hard Nights styles! If you don't like an item or the size isn't right, you can return it to our address in Germany within 14 days of receipt at your own expense. Please contact us beforehand at service@hard-nights.comto organize the return. Please note that returns must be in perfect condition, unworn, and in the original packaging.
2. Defective or incorrect itemsIf you receive a defective or incorrect item, we're here to help! Contact us within 14 days of receipt at service@hard-nights.com Please send us photos or proof of the problem. After review, we will send you a free replacement product. If no replacement is available, we will refund the full purchase price.
3. Return shipping costsFor all returns (e.g., due to dissatisfaction or defects), the customer is responsible for the return shipping costs to our address in Germany. We recommend insured shipping, as we are not liable for lost or damaged returns.
4. Non-returnable itemsItems marked as "Final Sale" or heavily discounted can only be returned if they are defective.
5. contactIf you have any questions or problems, you can reach us at service@hard-nights.comWe want you to be 100% satisfied with your purchase!

NoticeSince we ship from Germany, international shipping can take 1–2 weeks, and returns to Germany are costly and time-consuming. Please check our detailed product descriptions, size charts, and images before ordering to find the perfect fit.